Winning Conversations
Here is a recent presentation on Customer Insight which was delivered at a number of breakfast events run by the Real Estate Institute of Western ...
Want a Competitive Advantage? Talk to Your Customers.
I am constantly amazed by how many executives I meet at various events and functions who, in response to me saying I’m a strategic ...
Employees First for Competitive Advantage
Talk about upsetting the applecart! We’re taught at a very early age (OK maybe not that early) to put the customer first, to revolve the ...